WHATSAPP

APAM, a public transport company, demonstrated an innovative approach by adopting WhatsApp as a communication channel to improve the relationship with customers. Thanks to this choice, APAM offers a more immediate and accessible service, allowing users to obtain quick responses and resolve any problems in real time.

The service allows you to:

• Get real-time information: timetables, routes, changes and more, simply by sending a message.
• Interact with reports or suggestions: thus giving customers the opportunity to actively participate in improving the service.
• Have support anywhere, anytime, using familiar and popular technology.

To access the service, just send a message to the dedicated number 348 2317678. The APAM customer care team is ready to respond quickly and effectively. This approach demonstrates how a simple technology, like WhatsApp, can make a big difference in improving the quality of service and the relationship with customers.

The service is active every day, including holidays, from 7.30 am to 7.00 pm.