Yes, there are dedicated annual and monthly passes for both students who use the urban service and those who use the interurban service.
Subscriptions to the interurban service, both annual and monthly, include integration and therefore the possibility for subscribers to also use the urban service journeys.
Those who travel regularly with APAM can use the ordinary annual pass (urban, interurban), the ordinary monthly pass (urban, interurban) and the ordinary weekly pass (urban, interurban).
Subscriptions to the interurban service, both annual and monthly, include integration and therefore the possibility for subscribers to also use the urban service journeys.
On the urban service the following are available: 75-minute A+B tickets, 24-hour tickets, 10-journey carnets and A+B family day tickets.
On the interurban service the following are available: single journey tickets (12 different time slots), integrated Inpiù interurban+urban Brescia tickets and 10 journey carnets.
The integrated titles I travel are also available: I travel everywhere in Lombardy, I travel everywhere in the province, I travel everywhere Train-city, I travel with family.
You can find a chart of the current fares in buses, or you can get the free fare leaflets at APAM Infopoint in Piazza Cavallotti (Mantova) and at ticket booths. You may also download the fare chart for urban and interurban lines.
All travel tickets can be purchased at:
Yes, all travel tickets purchased digitally maintain the same validity as a normal paper ticket.
With the DropTicket and MooneyGo apps you can purchase all urban and intercity tickets at no additional cost. It should be noted that intercity travel tickets with integration on the Mantua urban line can currently only be purchased on MooneyGo.
The DropTicket app allows you to view all available travel tickets by activating geolocation or typing "Mantua" or "Brescia" in the search bar on the homepage.
The MooneyGo app allows you to purchase tickets both by planning your trip and by accessing the "Ticket Office" section and selecting APAM.
Please remember that tickets must be manually validated in the app (in the “Tickets” or “My Tickets” section) before boarding via the “Validate” (DropTicket) or “Activate” (MooneyGo) button.
The validated ticket, during its validity, will be marked by a flashing green bar.
In cases of controls onboard you need to show the confirmation SMS you received. In order to be valid, the ticket must be purchased before boarding. (which means that the text message must be received before boarding.)
In this case the people must be on the same ride and make the same journey. It is not possible to forward digital tickets to a person who is on board another ride or who is not physically present with the ticket purchaser.
Certainly yes, the only thing is that the mobile phone has the function of sending and receiving text messages.
Yes, you can buy Mobile Ticket through APAM Mobile, which is the official app of APAM to download for free from Google Play and Apple Store.
The ticket will not be purchased due to some errors on the operator's network. This the ticket cost will not be charged.
The ticket cannot be purchased due to the lack of sufficient credit. Even when the credit on mobile phone is recharged, the ticket cost will not be charged.
Mobile Ticket cannot be purchased due to the blocked access to the Premium Services and the ticket cost will not be charged. It is necessary to contact your operator’s call center in order to activate your access to paid services.
It means that the text you have written in the message is wrong. To purchase a mobile ticket you have to write "APAM" and send it to 4850201. The ticket cost will not be charged.
Attention - It will no longer be possible to request the card at the authorized APAM sales points present in the provincial territory but only by going to the infopoint in Piazza Cavallotti 10, Mantua or at the Brescia InfoPoint in Viale della Stazione, 47.
It is advisable to book the appointment https://www.apam.it/it/prenota-il-tuo-editore-in-infopoint-e-salta-la-fila-1
The info point in Piazza Cavallotti, 10 in Mantua is open from Monday to Friday from 7.30 am to 6.30 pm and Saturday from 7.30 am to 1.30 pm
The infopoint in Brescia, Viale della Stazione 27 is open from Monday to Friday from 9.00 to 15.00
If you have a yearly pass, it is enough to carry only your badge with you. But if you have a monthly or weekly pass, you are required to carry with you both your badge and the counterfoil of your pass. And always remember to renew your monthly or weekly pass before it expires.
You can renew your pass at APAM Infopoint in Piazza Cavallotti (Mantova) or at APAM infopoint offices. You can also renew all pass types online at this link: buy your ticket or pass with a fast and easy click!
Inform the driver who is authorized to punch your ticket manually.
Certainly yes: wheel-chaired passengers with disabilities have access to the public transportation through the buses which have the white wheel-chair sticker on the front door of the vehicle. To guarantee that a bus with wheel-chair access is in circulation, we strictly recommend our passengers to make a notice call in advance at 0376 230339.
Children under 1 metre in height are free of charge. In case there are more than one child under 1 metre in height, it is required to buy one ticket per two children.
Transporting baby strollers on board is free of charge but they have to be well-folded.
Yes: It is allowed to transport up to 3 animals per bus.
Guide dogs and small dogs are allowed on board at any hour whereas the transportation of hunting dogs is allowed from the service starting hour to 08.00 and from 20.00 to the service finishing hour.
1 luggage per passenger is free of charge on condition that the size of the luggage is under 50x30x25cm.
Any luggage over this size (50x30x25cm) but under 80x45x25cm and 20kg will be charged with a regular one-way ticket.
Yes, but the fine will be nullified if you present the lacking document within 5 days after the transaction of the fine, upon the charge of 10€ for administrative expenses at following offices:
You can pay an isuued fine:
If the fee of 10€ for administrative expenses is paid due to a fine issued for not having presented the pass, the receipt of the payment and a copy of the pass shall be faxed to number 0376 230 330 or by email writing to multe@apam.it.
Yes, an issued fine can be disputed within 60 days after the transaction of proces-verbal or notice of violation by sending an email to customer.care@apam.it or a fax to APAM head office in Via Dei Toscani 3/c.
As procedure, your dispute will be replied with a written statement and in case it is accepted, the fine in question will be automatically nullified.
You can contact APAM by sending an email to customer.care@apam.it; by filling out the form on-line; by sending a fax to the number 0376 230 330; by filling out the form you can get from APAM Infopoint in Piazza Cavallotti (Mantova); by calling our Customer Care service at number 0376 230 339 (every day from 7.30 to 19.00).
You should call our Customer Care at number 0376 230 339 (from Monday to Sunday 7.30 – 19.00) and make your claim by indicating the bus line and the time of the loss. The operators check out the claim you have submitted and contact you back if the lost item is found.
At APAM head office in Via dei Toscani, 3/c.
The found items are hold for 1 months at APAM head office. Then they are sent to the Lost&Found Office of the Municipality of Mantova which publishes the official notice of recovery (art. 928 Civil Code).
It is an integrated travel pass valid on all means of public transportation of the Region of Lombardy. They include the following types of tickets and passes:
It is always necessary to present your pass together with your Io viaggio badge, which you can get from train station ticket booths in the Region of Lombardy. In order to get your badge, you are required to deliver two passport photographs and a copy of your Identity card.
Monthly passes may be purchased also from APAM Infopoint in Piazza Cavallotti (Mantova) and from Infopoint Mobilità e Turismo in Viale della Stazione 47 (Brescia) and also at one of the 80 APAM Infopoint offices that you find in Mantova and its provinces. Tickets do not need to be presented together with the badge but they are required to have the name and surname of the passenger on.
“Io viaggio ovunque in Lombardia” tickets and passes may also be purchased online beforehand.
All “Io viaggio” integrated tickets and passes are available:
Monthly passes of “Io viaggio ovunque in Lombardia” may be purchased also at one of the 80 APAM Infopoint offices that you find in Mantova and its provinces.
It is an integrated monthly pass which provides you a full access to the means of public transportation of the provinces of Mantova.
The pass costs 82€.
It is always necessary to present your pass together with your Io viaggio badge, which you can get from train station ticket booths in the Region of Lombardy; from Apam infopoint in Piazza Cavallotti (Mantova), or from Infopoint Turismo e Mobilità in Viale della Stazione 47 (Brescia). In order to get your badge, you need to deliver two passport photographs and a copy of your Identity card.
“Io viaggio ovunque in provincia” pass may also be purchased online beforehand.
All “Io viaggio” integrated tickets and passes are available:
“Io viaggio ovunque in Provincia” pass may also be purchased online at www.apam.it.
It is an integrated monthly pass for commuters who use trains and public transportation every day. With the integrated monthly pass you can save 30% on urban pass (on urban lines) and you can travel anywhere only with a single pass.
Remember that the pass must always be presented with your “Io viaggio” badge, which you can get from train station ticket booths or from head offices of the public transport company of the chief town.
With this pass you can take advantage of bonuses for your train trips in case the reliability index of the service does not reach the set level of standards.
The pass is valid on all suburban and regional trains in the Region of Lombardy and on all means of public transportation of the selected city.
All “Io viaggio” integrated tickets and passes are available:
Children under 14 can travel free of charge if accompanied by a parent or relative of them.
The offer is valid for children under 14 who travel with an adult parent or relative of them (parents, grandparents, uncles, aunts, siblings) on condition that the parent or relative owns a valid ticket or pass.
In order to take advantage of the offer, you are required to fill out the form which you can download from at www.apam.it, or get from the following offices: APAM Infopoint in Piazza Cavallotti (Mantova) and Infopoint Mobilità e Turismo in Viale della Stazione 47 (Brescia).
Once the form filled out as required, children who own necessary requisites are allowed to use means of public transportation free of charge. After the request is delivered including a passport photograph and a copy of the identity card of the child, the Io viaggio in famiglia badge will be sent to your postal address free of charge. The badge is made out in the child’s name and includes a list of names of the family members by whom the child may be accompanied free of charge on public transportation in Lombardy. The badge is an optional document that may be asked for in case passengers want to take advantage of the offer several times.
The badge is valid in all public transportation companies in Lombardy.
Pass for more than one Child
If families buy more than one monthly or yearly pass for their children, the second pass is applied with a 20% discount and the third pass onwards is free of charge.
In order to take advantage of the offer, you are required to fill out the form which you can download from at www.apam.it, or get from the following offices: APAM Infopoint in Piazza Cavallotti (Mantova) and Infopoint Mobilità e Turismo in Viale della Stazione 47 (Brescia).
The discount and free of charge options are applied to the passes only if they have the same validity period (monthly or yearly) regardless that they are issued by different public transport companies. The discount and free of charge options are applied starting from the less costly pass: if you buy 2 passes, the 20% discount is applied to the pass that costs less and if you buy 3 passes the free of charge option is again applied to the least costly pass.
The 20% discount is also available on Treno-città passes.
The discount may not be combined with other discounts, hence it may not be applied to the reduced-fare passes for students but only to regular-fare passes.
All “Io viaggio” integrated tickets and passes are available: